Complaints

You are important to us! If you are dissatisfied in any way with BIMA, we would want to learn about it and make it work for you by taking an additional step.

Please feel free to send us your complaint via email at — or by filling the form mentioned alongside and mentioning the details of how your expectations were not met. We ensure of acknowledging your complaint within 2 days and resolving the matter within 10 days.

For helping you better, our representative would ask further details from you and notify whether there are problems beyond our control.

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